Events

Forthcoming Events

2nd October 2017

How to Incorporate Customer Service into Your Marketing to Boost Sales

Buckinghamshire Business First, The Clare Foundation, Wycombe Road, Saunderton, Buckinghamshire, HP14 4BF (satnav postcode HP14 4HU)

National Customer Service Week is a perfect opportunity for organisations to re-focus on their business goals and recognise the impact Customer Service plays on their sales and profits.

Imagine you could have:

  • An increased level of enquiries
  • A rise in sales and profits
  • Improved sales advantage over competitors
  • Increased customer satisfaction
  • Increased customer retention
  • Increased staff motivation and engagement

Companies who fully understand the vital role Customer Service plays in their business already do! And they achieve this by incorporating their ethos and approach through their marketing.

Join Helen Pettifer, Customer Service Expert, and Marketing Expert, Karen Moule to find out how to:

  • Helen Pettifer TrainingMap your customers’ journeys – even before they have anything to do with you
  • Identify the ‘touch points’ where marketing can support your objectives and help determine your customers’ next steps
  • Ensure every part of their experience is consistent, smooth and memorable

Schedule for the day:
2.00pm Networking with tea/coffee
2.30pm Expert speakers with Q&A session
3.30pm Networking

3rd October 2017

Young Enterprise – How to Incorporate Customer Service into Your Marketing to Boost Sales

Sivatech Business Solutions Ltd, Gatehouse Industrial Area, Gatehouse Close, Aylesbury, HP19 8DJ

4th October 2017

What’s New in GDPR?

This event will provide BBF members with an insight into the scale of change, how it will affect them and some practical steps they might want to consider.

Buckinghamshire Business First, The Saunderton Estate, Wycombe Road, Saunderton, Buckinghamshire, HP14 4BF

13th October 2017

Engineering Futures Group – Talent & Skills for the Industries of the Future

Join us at ATG Training for the next Engineering Futures Group event, focusing on “Talent & Skills for the Industries of the Future”.

Visit our Engineering Futures Group page for full details and to book your FREE place.

25th - 26th October 2017

London Build, Olympia

Now in its third year, London Build 2017 is the UK’s largest construction expo dedicated entirely to opportunities in London and the South of England. London Build is attended by thousands of ‘movers & shakers’ in the UK’s construction industry from: contractors, developers, government, architects, solution providers and more.

2nd November 2017

Oxfordshire Business Expo – The Kassam Stadium

Develop your own business, grow a business you work in, keep up-to-date with industry and business skills or simply network and connect with others at the Oxfordshire Business Expo.

28th November 2017

MK Business Expo – The Ridgeway Centre

Develop your own business, grow a business you work in, keep up-to-date with industry and business skills or simply network and connect with others at the Milton Keynes Business Expo.

6th December 2017

FMCentral

Details TBC

Our Latest News

11th September 2017
By EMS

Why Should Your Organisation Consider Implementing Agile Working?

Written by: Paul Allsopp, The Agile Organisation Ltd


The obvious response is, why wouldn’t they? The current changing financial and business dynamics in the UK mean that all organisations, public and private alike, face unprecedented economic pressures, performance and service challenges. But it is the pace, unpredictability and scale of this change that is the greatest challenge for organisations today, and this makes the focus on corporate agility paramount. To not be on the agile journey is to be behind the curve and the difference between surviving and thriving.

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